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Locuri de munca Cluj-Napoca - Technical Support Specialist EMERSON ROMANIA / JobinCluj
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full time Technical Support Specialist

Compania EMERSON ROMANIA Cluj-Napoca

Website http://www.emerson.com

: Technical Support Specialist

EMERSON is a St. Louis, US based global manufacturing organization, employing over 141,000 people worldwide with a turnover of over $24.8 billion in 2008, with more than 18 years of experience in Sales, Engineering and Manufacturing in Central & Eastern Europe.

Visit us at: www.emerson.com

 

Descrierea postului:

 

• Handle customers’, channel partners’ and regional sales questions, retrieve the essence of the question/problem, and define applicable components/configurations.• Handle sample requests and requests for technical documentation.

• Keep track of product configurations and available build components

• Register complaints, quality issues and reported (by production) deviations, generate necessary documents and start appropriate actions.

• Assess complaints and quality issues

• Inform customer on the formal test results and report findings to the sales organization; propose on corrective actions from technical point of view.

• Assess customer product applications/requests, make suggestions on the components, and interface with the client and/or the application engineer.

• Inform customers and channel partners on technical issues/components that can improve their product.

• Monitor, guide the request from sample up to customers design approval.

 

Cerinte:

 

• University degree in Engineering (Mechanics or Electronics)

• Minimum 1 year engineering experience in the temperature sensing and control in a B2B environment in general and the heating, appliance or automotive market in particular.

• Proficient in use of Auto-cad and Microsoft Office applications (Word, Excel, etc.).

• Proficient in verbal and written communication in English

• Attention to details and good organization skills are required for this position

• Ability to work in an international team

 



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30-06-2009
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