Operations Manager
Compania Manpower Romania Cluj-Napoca
Website http://www.manpower.ro
Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what’s now and what’s next in the world of work.
Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what’s happening now and what is coming next in the changing world of work Manpower Professional – our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,500 offices in 80 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies Register your CV at www.manpower.ro in order to gain insight of the contemporary world of work and have direct access to the opportunies that meet your career path!
We are looking for an analytical, strategical and problem solving oriented person, with project management skills.
Responsibilities:
• Handle a team of 20 plus GL associates/sr. associates directly or indirectly managing a team of up to 40 team members Handle a team of 20 plus GL associates/sr. associates directly or indirectly managing a team of up to 40 team members;
• Achieving KPIs / SLAs contractually agreed with the customer as hygiene, continuously improving on performance benchmarks;
• Analyzing data and trends, implementing projects for continuous improvement based on Lean Six Sigma methodologies;
• Develop action plans, coaching and mentoring team members in order to form team members.
Cerinte:
• Expertise of Accounting and financial reporting and/or USGAAP and/or IFRS – ACCA or additional accounting qualification (advantage);
• 3-5 years of experience in team handling for finance services projects in BPO/Shared Services industry or in an accounting domain for any industry;
• Coaching and Mentoring skills;
• Analytical skills with attention to details;
• Strong knowledge / background or experience of ERP systems;
• Good English skills;
• Excellent PC skills (MS Products specifically).
Oferta:
• Professional development opportunities;
• Attractive benefits package.
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